1. Introduction & Acceptance
By accessing or using the Knock Knock Delivery website, you agree to comply with these Terms & Conditions. Please read them carefully before placing any order or using our services.
2. Products & Services
We offer quality products and delivery services across Bangladesh.
All products are carefully selected; however, slight variations in color or appearance may occur due to lighting or display differences.
We reserve the right to update or correct product information at any time without prior notice.
We offer quality products and delivery services across Bangladesh.
All products are carefully selected; however, slight variations in color or appearance may occur due to lighting or display differences.
We reserve the right to update or correct product information at any time without prior notice.
3. Orders & Payments
All orders are subject to availability and confirmation.
We reserve the right to cancel or modify orders due to stock issues or unforeseen circumstances.
Accepted payment methods include:
bKash, Nagad, Rocket, Debit/Credit Card, and Cash on Delivery (COD) (where applicable).
All prices are listed in Bangladeshi Taka (৳) and may include applicable charges or taxes.
All orders are subject to availability and confirmation.
We reserve the right to cancel or modify orders due to stock issues or unforeseen circumstances.
Accepted payment methods include:
bKash, Nagad, Rocket, Debit/Credit Card, and Cash on Delivery (COD) (where applicable).
All prices are listed in Bangladeshi Taka (৳) and may include applicable charges or taxes.
4. Delivery & Shipping
We provide nationwide delivery services in Bangladesh.
Delivery time may vary depending on location and external courier factors.
Delivery charges will be shown during checkout.
We are not responsible for delays caused by third-party logistics or unavoidable circumstances.
We provide nationwide delivery services in Bangladesh.
Delivery time may vary depending on location and external courier factors.
Delivery charges will be shown during checkout.
We are not responsible for delays caused by third-party logistics or unavoidable circumstances.
5. Return & Exchange Policy
Customers can request a return or exchange within 3–7 days of receiving the product (depending on product category).
Conditions for return/exchange:
Product must be unused and in original packaging
Tags and seals must be intact
If the product is damaged, defective, or incorrect, we will offer a replacement or solution.
Returns are not applicable for products damaged due to customer misuse.
Customers can request a return or exchange within 3–7 days of receiving the product (depending on product category).
Conditions for return/exchange:
Product must be unused and in original packaging
Tags and seals must be intact
If the product is damaged, defective, or incorrect, we will offer a replacement or solution.
Returns are not applicable for products damaged due to customer misuse.
6. Refund Policy
Refunds are applicable only for defective or incorrect deliveries.
Refunds will be processed after product inspection.
It may take 7–10 working days to complete the refund, depending on the payment method.
Refunds are applicable only for defective or incorrect deliveries.
Refunds will be processed after product inspection.
It may take 7–10 working days to complete the refund, depending on the payment method.
7. Pricing & Offers
We reserve the right to change product prices, discounts, and offers at any time.
Any additional charges or taxes (if applicable) will be the customer’s responsibility unless stated otherwise.
We reserve the right to change product prices, discounts, and offers at any time.
Any additional charges or taxes (if applicable) will be the customer’s responsibility unless stated otherwise.
8. Limitation of Liability
Knock Knock Delivery is not liable for any indirect or incidental damages arising from the use of our website or products.
Our liability is limited to the extent permitted by the laws of Bangladesh.
Knock Knock Delivery is not liable for any indirect or incidental damages arising from the use of our website or products.
Our liability is limited to the extent permitted by the laws of Bangladesh.
9. Intellectual Property
All content on this website (including logos, images, text, and design) is the property of Knock Knock Delivery.
Unauthorized use, reproduction, or distribution is strictly prohibited.
All content on this website (including logos, images, text, and design) is the property of Knock Knock Delivery.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Privacy & Data Protection
We respect your privacy and ensure that your personal data is protected.
Information may be shared with trusted third parties (courier, payment processors) only for order fulfillment.
We may disclose information if required by law or government authorities.
We respect your privacy and ensure that your personal data is protected.
Information may be shared with trusted third parties (courier, payment processors) only for order fulfillment.
We may disclose information if required by law or government authorities.
11. Cookies & Tracking
Our website may use cookies to improve user experience.
You can disable cookies through your browser settings, though some features may not function properly.
Our website may use cookies to improve user experience.
You can disable cookies through your browser settings, though some features may not function properly.
12. Changes to Terms
Knock Knock Delivery reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website means you accept the updated terms.
Knock Knock Delivery reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website means you accept the updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes will be resolved under the jurisdiction of Bangladeshi courts.
These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes will be resolved under the jurisdiction of Bangladeshi courts.